Emerson Ovation 3A99199G01 Power Supply backplane

Tighter, More ReliableControl

The Ovation system is renowned for delivering precision control with outstanding performance. 

That precision begins with the Ovation Controller. With an Intel-based 

processor at its heart, the Ovation Controller provides full-redundancy to assure the reliability 

and security necessary for even the most demanding application. 

In addition to a comprehensive set of over 100 standard algorithms, 

Ovation also provides the ability to embed advanced control algorithms that leverage the ever expanding 

computing power of the Ovation Controller. 

This capability allows you to take control to a higher level by incorporating model predictive control and 

industry specific advanced applications to reduce process variability and optimize performance over the full range of plant operating conditions.

Comprehensive Support for the Life of the System

That support begins with our customer training programs. 

Conducted by experienced engineers at your facility or ours, 

our training programs provide your operators, engineers, and 

technicians with the knowledge and skills they need to effectively operate and maintain your systems. 

Our training programs are tailored for your needs and can include custom-designed plant simulators

that employ the same software and graphics used on the actual system.

We also understand the pressures to minimize plant staffs while maximizing plant performance. 

With that understanding, we have structured our service and support programs to provide 

the flexibility and responsiveness necessary to meet your needs.

Our SureService™ program allows you to customize a service and support program to meet your specific needs. 

SureService includes 24-hour telephone support, remote 

systems diagnostics, software updates, antivirus updates, scheduled on-site visits, emergency service calls, 

and coverage for critical components. Packages can 

also include training programs as “refresher” courses for experienced personnel or introductory courses for new personnel. 

Our SureService™ program allows you to customize a service and support program to meet your specific needs. 

SureService includes 24-hour telephone support, remote 

systems diagnostics, software updates, antivirus updates, scheduled on-site visits, emergency service calls, 

and coverage for critical components. 

Packages can also include training programs as “refresher” courses for experienced personnel or introductory courses for new personnel. 

We also offer periodic audits and assessments of system configuration based on process requirements to identify opportunities for improvement.

As an additional service, our secure, Internet-based program provides off-site archiving of system software, 

online tutoring programs, remote system diagnostics, and custom application enhancements to increase the efficiency of your control software. 

And our unique SureService Evergreen program is designed to provide scheduled, 

periodic hardware and software upgrades to keep your Ovation system current with rapidly advancing technology.

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