Comprehensive Support for the Life of the System
That support begins with our customer training programs.
Conducted by experienced engineers at your facility or ours,
our training programs provide your operators, engineers, and
technicians with the knowledge and skills they need to effectively operate and maintain your systems.
Our training programs are tailored for your needs and can include custom-designed plant simulators
that employ the same software and graphics used on the actual system.
We also understand the pressures to minimize plant staffs while maximizing plant performance.
With that understanding, we have structured our service and support programs to provide
the flexibility and responsiveness necessary to meet your needs.
Our SureService™ program allows you to customize a service and support program to meet your specific needs.
SureService includes 24-hour telephone support, remote
systems diagnostics, software updates, antivirus updates, scheduled on-site visits, emergency service calls,
and coverage for critical components. Packages can
also include training programs as “refresher” courses for experienced personnel or introductory courses for new personnel.
Benefits of the Ovation power supply scheme include:
▪ Separate main and auxiliary power supplies allow easy replacement
▪ Elimination of cooling fans greatly reduces failure risks
▪ Diode auctioneered power feeds assure continuous power availability
▪ New design increases efficiency, reduces heat generation and enhances equipment life expectancy
▪ Dual input (AC and DC) capability reduces spare parts
▪ Hot-swappable power supplies enable on-line replacement
▪ Quick installation of the power supplies minimizes downtime and production loss
▪ Power factor correction reduces power consumption
Embedding DeltaV InSight into the automation system improves both ease of use and calculation performance.
InSight is easy to use because there is no additional configuration required. InSight configuration is automatic:
every time a control loop is added, deleted, or modified in the control system,
InSight configuration is automatically updated with the latest configuration.
The Ovation I/O modules are locked into base units. These base units are housed in
the Controller cabinets where they are mounted on DIN rails and wired to the
appropriate field devices.
The standard modular components typically consist of the following:
• Electronics module
• Personality module
• Base Unit (containing the field terminations)
The relay output modular components consist of the following:
• Electronics module
• Base Unit (containing the field terminations)
This manual describes the I/O modules and their usage in the Ovation system.
We also offer periodic audits and assessments
of system configuration based on process requirements to identify opportunities for improvement.
As an additional service, our secure, Internet-based program provides off-site archiving of system software,
online tutoring programs, remote system diagnostics, and custom application enhancements to increase the efficiency of your control software.
And our unique SureService Evergreen program is designed to provide scheduled,
periodic hardware and software upgrades to keep your Ovation system current with rapidly advancing technology.
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