The four pillars of operator effectiveness
ABB is at the forefront of operator effectiveness. To help customers reach the
optimal goal we have brought together the necessary technology and business
practices as four essential pillars:
Integrated operations and embedded functionality
Raw data and other input must be transformed
into actionable information in context with plant
equipment to promote better decision making.
The challenge is to provide seamless access
to multiple sources of information while being
careful not to overload the operator with irrele vant data.
High performance HMI
The user interface must be intuitive and allow
operators to manage views dynamically and effi
ciently. A high-performance interface supports
situation awareness with how the information is
displayed. It supports abnormal situation han
dling through efficient navigation and the appli
cation of best practices in alarm management.
Attention to human factors
Just as manufacturing processes are designed
to be carefully controlled and manipulated to
achieve desired outcomes, high-performance
control rooms and operator stations must be
designed with operator performance in mind.
Operator competence and confidence
Operator training simulators ensure process
operator competence and confidence when deal
ing with normal production as well as unplanned
events. In today‘s business climate simulators
make even more sense due to the lack of experi
enced resources to instruct new, inexperienced
operators.
S+ Operations puts ABB’s four pillar approach
into action to improve the operator’s visibility
to plant performance while filtering out the
“noise” to lead operators to greater awareness,
faster response and better decisions.
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