ABB SYNCHROTACT® Service and support Product Life Cycle Management

Product Life Cycle Management

Entirely service and support.

Our life cycle approach is based on the four-phase model

shown below. By means of proactive communication, the

customer will be informed by an official "Life Cycle transfer

notice" before the product enters a critical phase. Thus,

necessary measures for a seamless operation of the plant can

be taken in time. (*)

Key benefit

- Higher operating reliability

- Reduced life cycle costs

Spare Parts Management

Maintenance for a reliable spare parts warehouse.

All components are suffering from continuous aging. So

also components for excitation systems and synchronizing.

This concerns not only the installed systems, but also the

components in the spare parts warehouse. ABB has original

spare parts and provides a review of spare parts at the

customer's warehouse.

Key benefits

- Ensuring the reliability of spare parts

- Availability of spare parts at the lowest cost

Repairs

Fast and easy product support.

If one unit fails, it can be quickly and easily sent back for

inspection and repair at the ABB Return Center.

Key benefits

– Simple return process

– Troubleshooting at ABB manufacturing site

Replacement solutions

Migration to the latest product, or replacement of the entire synchronizing?

As a leader in synchronizing business ABB offers the

expertise and experience of alternative solutions for

synchronizing equipment, regardless of manufacturer.

The replacement of an old synchronizing device by one of the

active life-cycle phase is a time and cost efficient solution.

When a complete synchronization must be replaced, ABB

offers its customers a tailor-made solution.

Key benefits

- Improved system availability through reduced downtime

- Seamless operation of the plant